FAQs

Frequently Asked Questions

Yes, all type and kind of customization is offered on Kilt and Jacks. You can change each and everything on your Kilt just make sure to contact us before placing your order, our operator will guide you through the process.

Yes, if you require different style of apron for your single Kilt then we can provide you that too even some duplicate apron to be used with your same kilt.

You can contact us any time using Contact US form or mail us at [email protected] as we are always ready to you our customers.

Kilt and Jacks accept PayPal as its payment mode which accepts all payments under their Secured Socket Layer (SSL) 128-bit encryption. Ones your order is bought then PayPal decode and process your Order to our site. PayPal is one of the most trusted Payment gateway available out there. Moreover, you can also use a Credit or Debit card securely on our site. We use Bluesnap as our Credit and Debit card payment partner who are trusted service provider in the market. All your transactions are end-to-end encrypted and secure.

These are the common concern of many of the first time customers. Kilt and Jacks has been operating since last 5 years successfully and there are tons of happy customers on our list. We have a team of highly skilled and competent people who put their time and sweat into making a perfect finished good for you.

Initial Stage: When you place your order with us, our Customer Support guy will get back to you with proper measurement guide. He will guide you throughout the process of taking the right measurements so there are near to zero errors while taking the measurements. This is the crucial step of ordering a custom jacket and ones it is done right then there are no chance of mistake.

Plus Point: Before dispatching your order, we share real pictures of the finished product with you. You can review the design, material, and stitching before we dispatch it. In case of changes, you can tell us right away so there are no errors from our end.

In case you want to measure a kilt then you can refer to our measurement guide here.

In order to give you a brief info about it, I would recommend you to measure your actual waist size rather going for the pant waste. Usually, your pant waist size is 2" is smaller than your actual waist. In case, you don't have a measuring tape then you can add 2" to your actual pant waist size for the kilts.

For example, if your pant waist size is 34" then your kilt waist size would be 36"

You can machine wash our kilts with like colors keeping cold water. However, we mostly recommend the dry cleaning only.

We have different types and kinds of Kilts on Kilt and Jacks. Let's discuss them one by one.

For Tartan Kilts, you need to undo the Velcro then wrap the kilt around your waist or hips then fasten the velcro. The flat side of your kilt (apron) should be squarely in the middle of your torso. Do remember that whenever you wrap the kilt around you, ensure that flat-panel across your front.

Wearing a Utility Kilt is pretty straight forward as there are snap buttons on the front that you may undo to wear it.

Great Kilt, it is the traditional style of a kilt that is worn with little technicals. You may refer our detailed guide on this here.

Normally, it takes around 2 to 6 weeks to reach a custom made order to you. In this period, we strive to provide you the best quality product you have ever bought online.

All the items listed on Kilt and Jacks are made to measure which is why the parcel may be delayed than specified time due to unforeseen future events. Generally, it takes us around 10 to 15 business days to ship a kilt and around 20 to 30 business days to ship a jacket. The manufacturing process is a bit long as we have to maintain the top-most manufacturing standards. We use DHL and FedEx as our shipping partners.